Privacy Policy

 VanDeMark Chemical Group

Privacy Policy

This Privacy Policy describes the practices of VanDeMark Chemical Group (“VanDeMark,” “we,” or “us”) relating to personal information collected on websites operated by us, including www.vandemark.com and www.framochem.com (the “Sites”), as well as via emails or other electronic communications between us or you, and via any other online services that link to this Privacy Policy (collectively, our “Online Services”).  By accessing or otherwise using our Online Services, you consent and agree to the collection, use, and disclosure of information as described in this Privacy Policy.

  1. Information We Collect and How We Collect It: We may collect the following types of information about you in connection with your use of our Online Services:
    • Contact data: Our Sites may provide you with opportunities for providing us with your contact information to learn about our products and services. We may collect your name, contact information, and information you provide into our contact forms.
    • Communications with you: When you communicate with us via our Online Services, or otherwise submit requests or inquiries to us, we collect any personal information you elect to provide in connection with these communications.
    • Information collected automatically: When you use any website, including our Online Services, certain information about your device and web browser are automatically collected in connection with providing the services to you, such as your IP address, date and time of access, device type, and operating system.
    • Usage information: We may collect information about how you use and engage with our Online Services, such pages you visit, how long you spend on specific pages, information or features you engage with, and other activity you engage in while using our Online Services.
    • Information collected by cookies: Our Online Services may use cookies or other similar technologies. These technologies may collect any of the above categories of information about you or your device, including information about your device or browser, and information about your activity on our Sites. Currently, the Sites use essential cookies that make sure the Sites function, as well as analytics cookies that help us evaluate how users interact with the Sites.

If you reside in California, please note that the personal information we collect may constitute the following under California law: (a) identifiers and other personal information listed in the California Consumer Records Statute, (b) commercial information, (c) professional information, (d) internet and electronic network activity information, and (e) inferences drawn from other information.

European and California residents, please note we may collect the above personal information directly from you, and from devices you use when interacting with our Online Services.

  1. How We Use the Information We Collect, and our Legal Bases for these Uses: We use the information described above to:
    • Provide our Online Services to you and others. Our legal basis for this processing is generally our performance of a contract, and our legitimate business interests.
    • Operating our business, including communicating with you about your account and orders, as well as receiving, processing and responding to your requests and inquiries. The legal bases for this processing are generally our performance of a contract, and/or our legitimate business interests, as applicable.
    • Evaluating and improving our business, including analyzing and improving our Online Services, our technologies, and any other services; performing data analyses; developing new technologies, products and services; learning about our users. The legal basis for this processing is usually our legitimate business interests.
    • Market to you and others as permitted by law regarding matters we believe may be in your interest, including by delivering targeted and interest-based marketing within our Online Services and elsewhere. The legal basis for this processing is, as applicable, your consent and/or our legitimate business interests.
    • Protect the safety and integrity of our Online Services, troubleshoot issues, and detect and prevent errors, fraudulent activity, or other potentially wrongful, harmful, or illegal activity. The legal bases for this processing are our compliance with law, the protection of individuals’ vital interests, and the legitimate interests of us or of third parties, as applicable.
    • Protect the health, safety, welfare, rights, or interests of you, us, any third party, or the general public. The legal bases for this processing are our compliance with law, the protection of individuals’ vital interests, and the legitimate interests of us or of third parties, as applicable.
    • Comply with, make claims relating to, or enforce legal rights or obligations, legal process, our policies, government requests, or prudent security or business practices. The legal bases for this processing are our compliance with law and the legitimate interests of us or of third parties, as applicable.

We may also use information we collect for any other purpose notified to you or to which you consent, or to perform any actions requested by you.

  1. How We Share Information: We may share information with third parties for any purpose described in Section 2 above (“How We Use Information We Collect”), or for any other purpose that has been notified to you or to which you have consented. Generally, the categories of third parties with whom we share personal information are:
    • Our affiliates.
    • Service providers and business partners who provide services to us, or that otherwise help us operate our business or the Online Services, such as (without limitation) by hosting data or our Online Services, helping us send communications, processing payments, and detecting and preventing fraud.
    • We may share information with third parties in connection with complying with, making claims relating to, or enforcing legal rights or obligations, legal process, government requests, or prudent security or business practices, as well as in connection with protecting the rights, property, interests, or personal safety of our clients, users, or the general public. This may include disclosures to law enforcement offices, third-party rights claimants, or others.
    • We may share or transfer information to a third party in connection with a merger, acquisition, bankruptcy, or sale of our stock or assets.

California residents, please note that we disclose all categories of personal information described in this Privacy Policy with the categories of third parties described in this section for our business purposes.

  1. Minors: Our Online Services are intended solely for use by persons 18 years of age or older. If you are under the age of 18, you may not use our platform or any of our Online Services, or contribute any information to us or our Online Services. 
  2. Retention of Personal Information. We generally retain personal information for as long as is necessary to perform the purposes for which it was collected, as outlined in this Privacy Policy, unless applicable law permits or requires a longer period.  Please note that this means that, in some cases, we may be required to retain personal information after the end of our direct relationship with you.
  3. Security: We have measures in place designed to provide security for information collected via our Online Services. However, please note that due to the inherently open nature of the Internet, we cannot guarantee that information sent between you and us, or your attempt to access or use our Online Services, can be absolutely secure.
  4. Location of Services; Data Transfers. The servers that provide our Online Services are in the United States.  By using our Online Services, you understand and agree that your personal information may be collected directly within and stored in the United States.
  5. Links to other Sites: Our Online Services may contain links to other websites or platforms. These websites operate independently from us, and their privacy practices are subject to their own privacy notices or policies, which we strongly encourage you to review to understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.
  6. Privacy Rights: If you reside in the European Economic Area or California, you may have the following rights relating to your personal information, as available under applicable law: (a) a right to request access to you personal information, (b) a right to request erasure or deletion of personal information, (c) a right to rectify or correct personal information that is inaccurate, (d) a right to request data portability, (e) a right to restrict processing of personal information, (f) a right to withdraw any express consents we have previously collected from you, and (g) a right to object to the processing of your personal information that is based on our legitimate interests. We may take steps to verify your identity, including requesting more information from you, prior to accepting and acting on your request; requests may be subject to exclusions and limitations under applicable law. European residents have a right to lodge a complaint with the competent supervisory authority, which is the Hungarian National Authority for Data Protection and Freedom of Information. California residents, please note that: (i) our Sites do not “sell” or “share” personal information as defined under California law, and (ii) we do not unlawfully discriminate against people for requesting to exercise privacy rights. To request to exercise your privacy rights, contact us as set out in the “Contact Us” section below.
  7. Changes to this Privacy Policy: We may modify this Privacy Notice from time to time, and will post any revisions on our Sites. We will indicate at the bottom of the Privacy Policy the Effective Date of the most recent update. By using our Online Services following an update, you accept and agree to this Privacy Policy in its updated form.
  8. Contact Us: If you have any questions about this Privacy Policy or otherwise, or wish to exercise privacy rights, please contact us.

Effective Date: January 1, 2025